Our Coldest Breeze promise
We build evaporative air coolers for families who want to finally sleep without sweating, work without suffocating, live summer without a shocking electricity bill. Here's what you get with every order.
2-year manufacturer warranty
Every unit is covered 2 years against manufacturing defects. Part loose? Motor stuck? We send a replacement, no argument. Just keep your confirmation email.
14-day change-your-mind
Not 100% convinced after a week? Send it back. Full refund upon receipt. No justification. No questions.
Free shipping across Europe
8 to 10 business days, tracking email at every step. In peak season (July-August): allow 2-3 extra days — we tell you personally if your order slows down.
Support that actually replies
hello@coldestbreeze.com — we reply within 24h on business days. No bot, no script. A real human from our team who knows every product.
Our personal promise
If you're not 100% happy with your Coldest Breeze for any reason, email me directly. We'll find a solution. That's my promise.
— The Coldest Breeze team
MA Assistance · Weegschaalstraat 3, 5632 CW Eindhoven, Netherlands