Our Promise

Our Coldest Breeze Promise

We make evaporative air coolers for families who want to finally sleep without sweating, work without feeling suffocated, and enjoy summer without a hefty bill. Here’s what you get with every order.

2-year manufacturer’s warranty

Every unit is covered for 2 years against any manufacturing defect. A loose part? A motor that stops working? We’ll send a replacement, no questions asked. Just keep your confirmation email.

14 days to change your mind

Not 100% convinced after a week? Send it back. Full refund as soon as we receive the product. No explanation. No questions.

Free delivery throughout Europe

8 to 10 business days, with tracking updates by email at every step. During peak season (July–August), allow 2–3 extra days—we’ll personally let you know if your order is delayed.

Support that really responds

hello@coldestbreeze.com — we reply within 24 hours, every business day. No bot, no script. A real member of our team who knows every product.

Our personal commitment

If you’re not 100% satisfied with your Coldest Breeze for any reason, write to me directly. We’ll find a solution. That’s my promise.

— The Coldest Breeze Team
MA Assistance · Weegschaalstraat 3, 5632 CW Eindhoven, Netherlands